REFUND POLICY

Simple Supply
Email: contact@simplesupplyco.com

Return Window

Customers may request a return within 14 days of receiving the item.

Eligibility

To qualify for a refund:

• The item must be unused and in original condition

• The item must be in original packaging

• Proof of purchase is required

Wrong Size Orders

A size chart is available on every product page.
If a customer orders the wrong size without reviewing the size chart, an exchange will only be processed upon payment of 30% of the total order value to cover handling and logistics costs.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours of delivery with photo proof.
We will provide a replacement or refund at no additional cost.

Refund Processing

Once the return is approved and received, refunds will be issued to the original payment method within 5–10 business days.

Non-Refundable Items

• Final sale items

• Gift cards

• Used items

• Items damaged after delivery